The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for customers, employees, investors, ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate. The IoE (Internet of Everything)
Working within the User Experience Design Team at Cisco's services division (CSTG). I conducted user research studies and interviewed customers and clients. Focused on customer experience and interactions that balances business requirements, with the aim of crafting a user centered experience that exceeds expectations from both business and the customer side, "Proof is in the data."
From producing concept designs to flushed out wireframes to full color detailed, pixel perfect mock-ups was one of the hats I wore everyday.
I engaged with multi-functional teams and was deeply involved in daily tasks of multiple projects within the services product and application direction as well as user experience priorities.
Designed and managed standards library and internal web site for developers and engineers to consume.
To view more Cisco project I workd on, you can visit my Cisco dropbox.